Meet the Team

Serving the Baytown, TX area since 2000, Texas Professional Hearing Center specializes in flexible payment plans through CareCredit, insurance plans, including Medicare, as well as STAP, and Hear Now Foundation programs. 

Ian Gillespie : Founder and Audiologist

Ian Gillespie

Founder and Audiologist

Ian Gillespie was born and raised in Winnipeg, Manitoba, Canada. He attended the University of Manitoba where he received his Bachelor’s Degree in Science, Certificate of Education, and then attended Minot State College where he received his Master’s Degree in Audiology.

Ian has been married for 33 years to Debbie Gillespie and they have one wonderful son, Kevin. They moved to Texas in 1997 and 3 years later Ian started Texas Professional Hearing Center. Ian has been an audiologist for over 29 years, helping the hearing impaired community of all ages.

Dr. Lacey Brooks : Audiologist

Dr. Lacey Brooks


Dr. Lacey Brooks received a bachelor’s degree in Biology and Chemistry in 2003, and earned her Doctorate of Audiology in 2009. She completed her clinical internships and residency at various facilities within Houston Medical Center.

Dr. Brooks is a professional member of the American Tinnitus Association (ATA), a fellow of the American Academy of Audiology (AAA), a member of the Texas Academy of Audiology (TAA) and is certified by the American Speech-Language-Hearing Association (ASHA). She is also the vice president of the Louisiana State University Houston Chapter Alumni Association.

In addition to her years of experience identifying, diagnosing and treating all types and degrees of hearing loss, Dr. Brooks has spent the last ten years becoming an expert in Tinnitus management and therapy. For over seven years, Dr. Brooks successfully ran and operated more than six audiology clinics for one of the largest practices in the state of Texas.

Dr. Brooks prides herself on providing her patients with the highest quality of care. She loves her patients dearly and feels so fortunate that she gets to help improve their daily lives. This love, combined with her impressive skill set, business experience and passion for helping people hear has made Dr. Lacey Brooks a wonderful addition to the Texas Professional Hearing Center team. She has been married to her husband Kevin since 2015 and welcomed their first little girl to the world in 2018.

Dr. Karlee Maerten : Audiologist

Dr. Karlee Maerten


Dr. Karlee Maerten graduated with her Bachelor of Arts in Speech Language and Hearing Sciences from the University of Buffalo in 2010 and earned her Doctorate in Audiology from the University of Florida in 2014. She is a member of the American Speech-Language-Hearing Association. She grew up in Buffalo, NY and now resides in the Houston area with her husband and two children.

Dr. Maerten joins Texas Professional Hearing Center after working with a large Ear, Nose, and Throat practice for many years. She has developed an extensive skill set in comprehensive diagnostic audiometry, as well as in hearing aid fittings and follow up care. Dr. Maerten enjoys developing long-lasting relationships with her patients and is always sure to provide the highest level of care, as she strives to stay up to date on the latest technology and research.

Cindy Joy Johnston : Hearing Instrument Specialist

Cindy Joy Johnston

Hearing Instrument Specialist

Cindy Joy Johnston was born and raised in Midland, Texas and has lived in the Houston area since 2007. She has 3 children and 2 grandchildren. She started her career in the hearing aid industry in 2011 and has been a licensed Hearing Instrument Specialist since 2014.

Cindy Joy’s greatest joy is to help others improve their quality of life through better hearing. She is very passionate about making sure every patient receives the highest level of care and counts it as blessing to partner with them to make sure they do not miss out on any of the precious moments in their life. Precious sounds matter!

Lyndi Douglass : Audiology Assistant

Lyndi Douglass

Audiology Assistant

Lyndi was raised in Baytown, but moved away to Oklahoma in high school where she lived for 24 years. She returned to her Texas roots last year to marry her childhood sweetheart. She has 2 daughters, 2 sons and one granddaughter.

Lyndi began her career in the hearing industry five years ago while in Oklahoma and discovered that she had a great passion for hearing health care. Lyndi loves her patients and strives to make sure that they are always getting the best sound from their hearing aids and receive quality hearing health care service. She truly enjoys getting to know her patients on a personal basis so that they feel welcome and well cared for. Lyndi's favorite part of being in the hearing health care industry is hearing about how much a person's life has improved with their hearing aids. It brings her great joy! ​

Michelle Fontenot : Office Manager

Michelle Fontenot

Office Manager

Michelle Fontenot is a graduate of the University of Louisiana Lafayette. She recently moved from Lafayette to the Houston area to take the position of Office Manager in our Baytown office.
Michelle joins Texas Professional Hearing Center after working in a busy ENT setting for the past 8 years. She brings over 18 years of administrative experience in the hearing healthcare industry and absolutely loves seeing how the quality of individuals’ lives has improved through better hearing. Because of this, she looks forward to visiting with and educating the residents of this community.
Michelle is an avid Georgia Bulldogs fan and currently enjoys spending her free time exploring the Houston area with her husband, Buck.

Norma Rosales : Patient Care Coordinator

Norma Rosales

Patient Care Coordinator

Norma Rosales was born and raised in Houston and has two handsome sons and two beautiful daughters as well as two extraordinary grandchildren. She has been in the medical field for twenty-five years, doing everything from nursing duties and caregiving to medical records and front office positions. Norma’s passion is people and service. She is most definitely an extrovert and makes friends with all her patients. She takes great joy in getting to know them personally and making them feel welcome and at home. A few of Norma’s favorite things are anything pink, high heels, jewelry, cowboy hats and dancing!

Vicky Walker : Records

Vicky Walker


Vicky Walker grew up in Freeport and has lived in Baytown since 1983. She has been married to her high school sweetheart for forty-two years and together they raised four children and now have eight grandchildren. Vicky is part of the office and support staff here, primarily handling the electronic records of patients. She has a passion for caring for others. In Vicky’s spare time, she loves to organize, sew, craft and sing. She genuinely loves people and enjoys her time here to serve in any capacity that she can.

Courtney Foreman : Outreach Coordinator

Courtney Foreman

Outreach Coordinator

Courtney Foreman is our Business Administrator/Outreach Coordinator. She has been apart of the team since 2021. Courtney graduated from University of Houston with a Bachelor of Science in Health and a MBA from University of Texas Tyler. Courtney has over 11 years of healthcare administrative knowledge and loves to help people in need. When Courtney is not at the office she enjoys spending time with her family especially her daughter.

Dee Allen : Insurance Coordinator

Dee Allen

Insurance Coordinator

Damita Allen is our insurance verification representative. She joined our team in 2021. Damita has over 20 years of medical insurance experience. She believes in providing excellent customer service and producing quality results in all aspects of her job duties. When she is not hard at work verifying insurance benefits for our many patients, she is busy baking and spending time with family.